You have cheated aliexpress's system by uploading a false tracking number before the ship deadline. You have tried to trick me into canceling my dispute so you can refund me outside of aliexpress on "good faith." When that didn't work, you tried to get me to change my dispute reason to one that doesn't reflect poorly on you as a seller.
They are stalling because they know they will have to refund you in full and are hoping one of two things will occur: 1. the item will finally arrive, or 2. purchase protection will lapse irretrievably and they will no longer be obligated to deal with you at all, let alone issue a refund. Definitely lodge a dispute.
There is a new scam method encountered recently on AliExpress where seller insist that you return the defective item for a full refund and then opened a new dispute with AliExpress to claim that the item received was "more damaged" than reported earlier, even though seller agreed that the package was received in good condition with no case against the courier for damage during delivery. Aliexpress is like that. They will be completely dishonest and lie to their mother to avoid refunding $5 to you. First rule of Aliexpress is never trust the seller. 2nd rule is only to buy something you can afford to lose. 3rd rule is to go through the Aliexpress refund process to the letter and ignore anything the seller says.

AliExpress is one of the world’s largest platforms for online shopping. It is based in China and is owned by Alibaba group. Alibaba has made it possible to send Chinese products all over the world through its platforms. AliExpress is its subsidiary that works on a business-to-consumer (B2C) model.

If you do accept the 60€ refund, you'll receive that amount and won't need to return the item. However, it's worth noting that this is less than what you paid for the item. If you reject the offer, it's possible that AliExpress may come back with a higher offer or ask you to return the item for a full refund.
Cut that down. Shorten your video in length if possible, lower the quality, try again. I know their upload system sucks, but once you successfully uploaded some evidence I never had an issue to get my claim verified. Alright, it's a 10 minute video. I'll try to get it down to 100 MB by lowering the bitrate.
AliExpress gives you five business days to settle with the vendor. If there is no settlement or agreement after this, AliExpress comes in. It will take somewhere three business days for the company to decide. Even if the seller messages you to close the dispute, don’t do it. Wait until you feel confident.
In most disputes on AliExpress customers don’t have to return the product to the seller. It means you don’t have to return the product if you win the dispute. The exception might be your own initiative to return the product to the seller (you have to specify this point when opening the dispute). But this is you who will have to pay for the
Here are the steps you need to take to get your AliExpress dropshipping store set up. 1. Choose the right AliExpress dropshipping products to sell. The first part of setting up your store is selecting a niche, or the selection of dropshipping products you’re going to sell. Vendor keeps rejecting cancel, ships the product. You wait to receive item and then file dispute because vendor did not cancel, or you did not receive (bogus tracking). Either way, AliExpress refunds (or possibly gives you free return), you give vendor 1-star rating with warning to future customers. Vendor eventually cancels order, you get refund. .
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